If you have a disability or long-term illness, you may qualify for VAT relief when purchasing products adapted for your personal use. This is a scheme offered by the government, and the vast majority of our products are eligible for this important support.
Both the product and the person must qualify to receive the VAT relief. A person is “chronically sick or disabled” if they:
Please contact your local Ability Matters store to discuss the eligibility of specific products.
More information on the scheme can be found on www.gov.uk.