The government offers VAT relief for items specifically designed for those with chronic conditions. The vast majority of items we supply are therefore eligible for this important support. The majority of our customers are eligible for VAT relief.
A person is “chronically sick or disabled” if they:
Have a physical or mental impairment that has a long term effect on their ability to carry out everyday activities
Have a condition that doctors treat as a chronic sickness (like diabetes for example) or are terminally ill